Home Warranty

When looking for a new home it is important that the builder includes a new home warranty. Hardison Building takes pride in the quality and structure of their homes and provides each home with a 1 year Workmanship and Material warranty as well as a 10-year structural warranty through Bonded Builders Warranty Group. Customer satisfaction is a top priority and we want to help our homeowners enjoy their new home. We are happy to assist you after you move in and by completing the form below we will be able to determine the nature of the request and a member of our team will contact you to address the issue.

A warranty manual is presented prior to purchasing the home and is a useful tool to determine if a service request is needed. Please see below for frequently asked questions that may be a helpful reference for your new home.

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FAQs

The Bonded Builders Warranty covers major structural defects on your home. You may refer to your warranty documents for specific coverages on workmanship, materials, and systems provided on your home.

You should always run cold water when grinding as hot water can dissolve fats and grease, which may then accumulate in the drain line. It also helps to grind small bones, eggshells or ice to clean the disposal by scraping away stubborn deposits or citric acid and pulp.

Avoid throwing peanut shells, rice, cornhusks or other material with high fiber content into the disposal. Similarly, avoid putting any non-food materials into your disposal

Check the breaker box located in your garage to make sure nothing has been tripped. Also check the GFCI on the outlet and reset if necessary. If the outlet still does not work, please contact the electrical company listed in your emergency phone numbers from your walk-through package, or contact our office.

The yards are designed and graded to allow water to flow away from your home. During heavy rainfalls, water may stand in your yard for periods after the rain has stopped, this is normal. However, if you have not changed the grade of your yard and water is standing along the foundation of your home, please contact our office.

After closing on your new home, you should register your appliances with the manufacturer. This allows them to have your contact information on file so you may be notified of any updates applicable to your appliance. During the registration process, you will also be advised how to submit any future claims.

Check your sensors to make sure they are lined up and nothing is blocking them or the door’s movement. If that doesn’t work, please contact our office.

The changes in temperatures will cause the caulk to expand and contract, especially if this area is along an outside wall.

  1. Use a razor knife to cut the old caulk out. Be careful not to cut into the drywall or the crown molding itself.
  2. Once the caulking is out, you’re ready to add new caulk. If you haven’t caulked before, a word of caution: apply a minimal amount of caulk when you begin. Applying too much caulk (cutting too much off the caulk tube nozzle) will create a mess and will cause more work at the end, along with the job not looking professional.
  3. After the caulk is applied, run your finger along the joint to smooth it out.

We will repair nail pops once during the first year of home ownership. However, we do not paint once they have been repaired – that is a responsibility of the homeowner.

  • Smoke alarms should be maintained according to manufacturer’s instructions.
  • Test smoke alarms at least once a month using the test button.
  • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.

There are certain tools every homeowner should have in his or her toolbox. Here's a list to get you started:

  • 16-ounce claw hammer
  • A set of Phillips and slot screwdrivers
  • An assortment of pliers
  • Adjustable wrench
  • Electric drill and drill bits
  • Tape measure

Fill out a warranty request above.